Share, , Google Plus, Pinterest,


Posted in:

Fixing An Issue With WhatsApp And Contacts

Sam in Fairbanks, Alaska listens on Newsradio 970 KFBX asked us about WhatsApp and contacts

WhatsApp, Hangouts, Snapchat

Sam asked: “I use the WhatsApp app, and have problems with my contacts. It’ll take some contacts that starts with certain letters – like anything that starts with an “M” and it won’t show up on my contacts list and I’m trying to get that solved. “


Sam, as long as WhatsApp has permission to see your contacts, it’s supposed to give you access to them on its own.

Other than reinstalling your app, the only thing we can really tell you to do is make sure that your contacts are being shared with WhatsApp. Depending on whether you’re on iPhone or Android, how you do it differs, but on both you can check by going to Settings, and checking the permissions under “WhatsApp.” On iPhones it’ll just be there at the bottom of the Settings app, on Android you will have to go to “Apps” first.

If the contacts are not shared, turn on sharing.

On iPhones, you don’t see contacts until you tap the plus sign to start a new call or chat, on Android you can see a list of contacts and you can force a refresh from the menu, so if you’re on Android give that manual refresh a try.

If all else fails, you can try to reinstall the app and see if that has any effect, but all you’re normally expected to do is share your contacts with WhatsApp and let it do the rest.


Audio archived for at least 6 months

Share, , Google Plus, Pinterest,

Written by Dave Graveline

Dave Graveline is the founder, Host & Executive Producer of "Into Tomorrow" in addition to being President of the Advanced Media Network".

Dave is also a trusted and familiar voice on many national commercials & narrations in addition to being an authority in consumer tech since 1994. He is also a former Police Officer and an FBI Certified Instructor.

Dave thrives on audience participation!

4187 posts