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Tammy in Hot Springs, California listens on KTIP 1450AM and asked:
I purchased an Acer laptop. I booted it up and it won’t let me enter a password. It doesn’t even give me a blinking light. What do I do?
What do you mean it doesn’t even give you a blinking light? If you mean it won’t even as much as turn on, let alone let you type in a password, then there’s something wrong enough with the computer that you’re better off sending it back if it’s new.
If it just wasn’t letting you type in a password it may have been a problem with the keyboard, or even some software issue, but your comment about the blinking light is more troubling. It sounds like you’re trying to get it to turn on, but it’s not even doing that. If that’s the case, you can troubleshoot and find out where the laptop is failing, but if you bought it recently, you shouldn’t have to do that, just get it replaced by one that works as it’s supposed to.