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Calvin asked: My wife has a 1520 Windows phone. The problem is that when she uses it- it gets very very hot. Is there anyway we could fix that or should we get another type of phone. She has had the phone for a little while and it’s a good phone, I guess. She could stay on the phone for 15-20 minutes and then its gets hot and turns off. Is Windows phone a good phone to use or should we invest in another phone?
The 1520 is known to overheat sometimes. Whatever the flaw with the phone is, some owners have had it replaced several times and have ended up with the same problem. Some users also report that their phones didn’t just turn off, but that they stayed off and had to be replaced under warranty.
Frankly, if you want a large screen phone, you’d likely do better with any large screen Android or iPhone. The Windows Phone OS itself is far, far behind the other two (especially internally), and an overheating phone is not something you want to deal with if you need to make a call or get some work done.
Just to give an idea about how this phone compares to others, when the phone originally came out, TechRadar published an article entitled “The Lumia 1520 is nothing more than a glorified hand warmer” … that’s probably not the greatest endorsement a phone has ever received.
It’s also an old phone by now, you can still use it without feeling like it’s from a different era, but it is a previous generation phone that both AT&T and the Microsoft Store have stopped selling, if it hasn’t been fixed yet, it probably will never be. Sooner or later Microsoft will try again with a Windows 10 phone that will hopefully be less of a flop that Windows 7 and 8 phones have largely been.