Businesses are constantly looking to technology to boost their efficiency and productivity. Besides, the rising trend of remote working has led to an increase in demand for on-demand data. Lots of files need to be shared, tasks need to be organized, and as many people as possible need to know about your products or services. You can achieve all these by using technology. Here are top three ways modern technology can help you to increase your organization’s productivity.
Automate Tasks
If there are tasks in your business that you currently do over and over again, you can automate them to save your time. For example, taking steps to automate your financial processes could enable you to reduce the amount of paperwork that you currently have to manage. Instead of herding files, the operations of your finance department can become more about orchestrating workflow. Your business is able to benefit from more accurate and consistent processes including approval hierarchies.
Automation of your business processes also allows different departments to collaborate more effectively with the leaders by enhancing data gathering and access and providing all your different business units with data analytics tools. This makes it easy to do predictive marketing and be able to know the future demands of your existing customers. Ultimately, it gives you the power to make more informed decisions and empowers your executives to carry out their respective duties with timely information and greater efficiency.
Motivate Your Employees
Technology can create an open and communicative business environment, which is critical to motivating employees. By centrally locating critical pieces of information within a formal online platform, your executives are able to know what they need to do to increase productivity. They can easily communicate business strategy and develop practical goals for all employees working for them to implement. This alone can create motivated-and-engaged employees.
Technology is also useful for connecting different teams virtually within your organization. By creating employee portals and team sites, your employees are able to work more productively across the company. It can eliminate “corporate silos” that are known for effectively cutting communication. Your employees can use modern technology to reach out to their colleagues who are working on the same or similar projects or locate experts to answer their questions. All these are critical for motivating your employees and making them more productive.
Offer Better Customer Service
Modern technology helps business to stay in touch with their customers. While being organized internally is important, what comes through to your customers is what will ultimately count. Companies, especially small ones, struggle with trying to keep up with a vast number of inbound requests for appointments. Since many of them don’t have the resources to hire an administrative assistant and the time to for back-and-forth emails and calls, their performance often gets affected negatively. Remember email-and-phone tag doesn’t come out as professional. So it can make your clients start to question the reputation of your business.
For businesses that have no resources to get organized in this manner, integrating cloud-based scheduling systems is an ideal solution. Go for solutions that allow your customers to make appointments from your site, newsletter, social media pages, and any other locations. Customers will be able to schedule their appointment at any time of the day or night and get confirmation instantly. The amount of time you will save and the customer experience will go along way boosting your company’s efficiency and productivity.
Technology allows for faster data processing, easier retrieval of information as well as automation of several business systems. These help to save time and also ensure all the many different pieces of business information are up-to-date. Instead of spending a whole day searching through cabinets and trying to see guess where the information was stored so as to update customer details, a few clicks of the mouse can pull up all the required information. What you could do in many hours a few years ago can now be done in a minute.