Tech News and Commentary
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Donald in New Mexico listens Online and calling via the AskDave button on our site, and asked: “In some computers, when you have a CD or DVD that doesn’t want to come out, you can use a pin in a little hole to eject it. I have a Bose sound system with slots for four CDs. One of them is stuck. I can hit the eject button and it’ll eject all the others, but not one of them. What can I do? Is there a similar trick to ejecting a CD when it doesn’t want to eject?”
Donald, there probably wont be anything like youre describing to get that tray to eject.
Bose obviously made many different systems over the years and your mileage may vary, but holding down the eject button for 30 seconds will reset the software in some Bose models. If this is being caused by a software glitch, that reset may help.
Realistically, that probably wont do it and your options from that point become brute force or to try to take it to Bose or a third party store for servicing.
Bose may not take it any more. Like most audio products, theirs have moved away from CDs and towards digital files and streaming so you may struggle to find official support for an older system.
Third party repair shops can probably handle it though. The solution is probably going to be to force the tray out and see whats been jamming it. Worst case the shop may be able to replace it with a generic replacement.
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