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Fixing Unreliable Hotkeys

Harry in Port Huron, Michigan listens on AM800 CKLW “The Information Station” asked us about his hotkeys

Harry asked: “I installed a new graphics card on my Windows 10 computer. Now, when I press my hotkeys to open programs or files, my hotkeys do not work unless I have a program running. If I have any program running, I can press the hotkeys and they work. But if I don’t have anything running, they don’t work. How do I fix that?”


Harry, there’s a Windows service called the “HID Human Interface Service”  that deals with the devices that help people interact with computers. For most users that means keyboard and mouse, and there’s a good chance that something is wrong with your HID service and it needs to be fixed.

If your keyboard came with any drivers, it would be a good idea to reinstall those

In particular, it sounds like your computer may not have the service set to automatic startup, which would cause it to not run until a program asks for it.

You can find the HID service and all other services by searching for “services.msc,” once you locate it, make sure it’s set to start up automatically.

If your keyboard came with any drivers, it would be a good idea to reinstall those before you try much else, since the problem may be there.

Before you change anything, be it those drivers, or the service’s settings, it would not be a bad idea to create a restore point in case you want to roll back to how your computer is right now.

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Written by Dave Graveline

Dave Graveline is the founder, Host & Executive Producer of "Into Tomorrow" in addition to being President of the Advanced Media Network".

Dave is also a trusted and familiar voice on many national commercials & narrations in addition to being an authority in consumer tech since 1994. He is also a former Police Officer and an FBI Certified Instructor.

Dave thrives on audience participation!

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